Comparative Analysis of Consumer Protection Act 1986 & 2019

نویسندگان

چکیده

Government and business with a prime interest of consumer satisfaction. Consumer protection has been part the responsibilities rulers in India even before independence. But formal law, which purely focuses on protection, was enacted year 1986. The digital age led to new era commerce. Digitization provided easy access, large variety choices, convenient payment mechanisms, improved services shopping as per convenience etc. This need for formulation bill namely bill, 2018 passed 2019. New Act 2019seeks replace old Protection Act, act eliminates odds provides benefits like transparency e-commerce companies, e-filing complaints, restrictions misleading advertisements paper makes an attempt compare both 1986 well 2019 acts,

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